We are concerned that some of our customers may fall prey to these instances of fraud. It is important that our customers and their caregivers know:
If a call of this nature, or any suspicious call is received, Newberry suggests hanging up and calling Clermont Senior Services using the posted, public number: 513-724-1255. Caller ID cannot be trusted with these sophisticated phone scams.
Hopefully, the FCC and phone service providers will find a way to prevent this, but it will not be an easy fix and may not come for some time. In the meantime, we are committed to do all we can to help protect our customers from this type of fraud.
If you would like more information on these types of attacks you can visit the FCC’s website concerning the matter at https://www.fcc.gov/consumers/guides/spoofing-and-caller-id